Trusted Advisor Customer Service


Jeff Mowatt
Best selling author, customer experience specialist, and Hall of Fame Business Speaker 

Some people claim that strengthening trust with corporate clients is a complex time consuming process. Jeff Mowatt disagrees. That's why he calls his approach, Influence with ease. Jeff reveals easy-to-apply tips, tools and phrases that generate significant results including: strengthened customer loyalty, increased spending per customer, and recharged team spirit.

You’ll discover how to:

  • Enhance clients’ perception of you by 12% by using a two-word phrase more often (hint: it’s not please or thank you)
  • Exceed customers’ top 7 expectations by choosing words more thoughtfully.
  • Position your services so that people select higher value options
  • Tap the ‘humility advantage’ to influence without pushiness
  • Prevent miscommunications that lead to stress and work overload
  • Boost communication skills both at work and in your personal life
  • Recharge your spirit and brighten your interactions with others

Discover valuable strategies that generate immediate results.